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Ontario Hudson's Bay stores reopen for in-store shopping

Shoppers can visit the stores again starting Friday.
Retailer Hudson's Bay plans to lay off 265 people across North American offices
Hudson's Bay in Toronto. (Photo Canadian Press)

Hudson’s Bay stores have reopened in Ontario following the loosening of restrictions from the province as a part of Phase One of reopening the province.

The stores have reopened as of Friday with enhanced health and safety protocols and modified services.

Locations in B.C., Alberta, Saskatchewan, Manitoba and Nova Scotia have already reopened earlier this month.

“As we reopen our Hudson’s Bay stores, the health and well-being of our associates and customers remains at the forefront of every decision we make,” said Iain Nairn, president of Hudson’s Bay. “We will continue to take direction from government and public health experts, and have implemented a number of added measures to ensure we deliver a healthy, easy, and comfortable shopping experience. We sincerely look forward to welcoming customers back to Hudson’s Bay.”

With the return of in-store shopping, shoppers can expect enhanced cleaning practices, directional signage on floors for easy navigation and physical distancing and services that have been adjusted, like beauty sampling. 

Stores will also operate with reduced hours, from 12 p.m. to 5 p.m. daily, to allow for a thorough cleaning, the company says. The stores, however, will also open earlier Tuesdays from 11 a.m. to 12 p.m. specifically for front-line workers, seniors and those with disabilities.

Hudson’s Bay is also offering curbside pickup.

As part of Phase One, most retail stores that have a street entrance can open with physical distancing restrictions, such as limits on the number of customers in a store to one customer per four square metres, only using fitting rooms with doors — not curtains — to allow for better disinfecting, booking appointments and continuing to provide curbside pickup and delivery.

Other businesses and services reopening include vehicle dealerships and retailers, regular veterinary appointments, pet grooming, pet sitting and pet training; libraries for pickup or deliveries; and housekeepers and babysitters.


About the Author: Dani-Elle Dubé

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