A telephone hotline for people in difficult times is preparing for the mental health toll the COVID-19 pandemic could take on the capital.
Volunteers at the distress centre are being educated about COVID-19, to ensure they can help out.
"We're talking to our volunteers about what COVID-19 could do for people in the community, in regards to anxeity, people who suffer from germaphobia, people who have agoraphobia, and talking to them about how we can support those who are calling in," said Leslie Scott, spokesperson, Distress Centre of Ottawa and Region.
People who are not used to isolation could find it difficult to be forced to self-isolate for two weeks.
"It could ramp up a lot of anxiety for them, especially when it's a two-week quarantine that people are suggesting that we do," Scott told 1310 NEWS.
"But it's really just being aware that it's temporary, and there is light at the end of the tunnel," Scott added.
The number of calls into the distress centre about COVID-19 remains low, but Scott expects that number will increase.
Anyone who needs to reach the Distress Centre Ottawa and Region can call its 24/7 line at 613-238-3311.