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Things LRT riders need to know

The trains will open to the public on September 14.
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2019-08-23 Lyon Station LRT Ottawa Confederation Line 3
Lyon Station on Ottawa's Confederation Line, August 23, 2019. Mike Vlasveld/ OttawaMatters.com

Now that the trains are built, and the city is in possession of the figurative key to the system, we can start to look ahead to a time when we can travel across the city using light rail.

The system will be open to the public on Saturday, September 14.

What are some important dates?

September 1: The city will make some slight changes as they transition from a summer schedule to a peak schedule.
September 14: Official launch day.
October 1: Fare freeze ends. Fares will rise an average of 2.5 per cent.
October 6: New bus network rolls out.

What are the hours of operation?

Monday to Thursday from 5 a.m. to 1 a.m.
Friday from 5 a.m. to 2 a.m. 
Saturday from 6 a.m. to 2 a.m.
Sunday and holidays from 8 a.m. to 11 p.m.

How often will trains run?

During peak hours, trains will run every five minutes or less. After 11 p.m. trains are expected to run roughly every 15 minutes.

Where will I be able to find a schedule?

OC Transpo will be updating their website and mobile app.

Will my bus fare work for the trains?

Customers can transfer between the buses and trains for 90 minutes on a single fare during weekdays, and two hours on evenings and weekends.

Will anyone be able to assist me if I can't find my way at a station?

OC Transpo employees will be wearing red vests at all 13 stations during a three-week transition period after public launch. They will be able to assist with any customer questions.

Will I be allowed to bring my pets on board?

Small pets are allowed on board but must be in a carrier or crate in the owner's lap. Service animals must be on a short leash.




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